They asked me to visit them today to help them customise their practice management software to help make admin tasks more efficient and streamline systems for patient/referrer communications.
I have worked with the same practice management software for a number of years and despite having no formal training from the software provider I am not afraid to say I consider myself somewhat of a 'super user'. I can navigate my way around the software at great speed and can utilise it to it's full potential, setting up functions that many don't even know exist!
It continues to amaze me that most practices utilise their practice management software at its most basic function, but how would they know any different when there is a severe lack of training available on the subject.
Training from the software provider is great for new users and teaches you to the basic 'how to' of the programme but as far as advanced usage goes, there is very little provision.
What if I told you that your practice management software had the power to:
· Improve efficiency
· Improve customer relations
· Increase productivity
· Streamline internal marketing strategies
Wouldn't you want to know how to do this?